I'm looking for literature on business re-engineering processes. Looking for something non-industry specific that would cover project initiation right through completion.
As a newbie to this whole topic - and feeling somewhat disoriented can anyone refer some good guides for the six sigma or the helix both of which have been referenced in here. Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Hi David. The best book I have found on Six Sigma is "The Six Sigma Way". You can get it at Amazon. Its an easy read. I would be happy to send you a copy of The Helix Factor with my compliments. Just email me your address. [email protected] Saving Changes...
This thread is getting a bit long in the tooth, and runs the risk of turning into a distribution center for Michael's remainders. So despite my earlier contribution of suggestions about books by Eli Goldratt (The Goal, It's Not Luck, Necessary but Not Sufficient), here's a few more that I've recently read and that should apply...
Thoughtware, by J. Philip Kirby and David Hughes, 1997, Productivity Press. The subtitle of the book is a great summary -- "Change the thinking and the organization will change itself."
Deming and Goldratt -- The Theory of Constraints and the System of Profound Knowledge, by Domenico Lepore and Oded Cohen, 1999, North River Press. This is a great synthesis of TOC and Deming's most important contribution -- and it wasn't statistical process control.
Saving Changes...
Michael WoodProject Manager / Business Analyst / Business Process Improvement Guru| Independent ContractorGig Harbor, Wa, United States
Thanks Frank, its great to have as many references as we can. Wish I could offer them all for free but that is beyond my means. Frank, maybe you could contribute some of your published items toward advancing knowledge in the area.
Here are some more titles that are readily available on Amazon:
CMM Implementation Guide: Choreographing Software Process Improvement -- Kim Caputo; Hardcover
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams -- Peter S. Pande, et al; Paperback
Workflow Modeling: Tools for Process Improvement and Application Development -- Alec Sharp, Patrick McDermott; Hardcover
Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results by Earl Naumann, Steven H. Hoisington
Design of Experiments Using the Taguchi Approach: 16 Steps to Product and Process Improvement by Ranjit K. Roy
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by H. James Harrington,
The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt, Jeff Cox
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness by H. James Harrington
CMMI(SM) Distilled: A Practical Introduction to Integrated Process Improvement by Dennis M. Ahern,
The Six Sigma Basic Training Kit: Implementing Juran's 6-Step Quality Improvement Process And Six Sigma Tools by The Juran Institute
Power-Up Teams & Tools: For Process Improvement & Problem Solving by William L. Montgomery
Successful Software Process Improvement by Robert B. Grady
Achieve Lasting Process Improvement: Reach Six Sigma Goals without the Pain by Bennet P. Lientz, Kathryn P. Rea
Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners by Neil S. Potter, Mary E. Sakry
A Practical Guide to Information Systems Process Improvement by Anita Cassidy, Keith Guggenberger
Process Improvement and Organizational Learning: The Role of Collaboration Technologies by Ned F. Kock
Four Days With Dr. Deming: A Strategy for Modern Methods of Management (Engineering Process Improvement Series) by William J. Latzko, David M. Saunders
Software Process Improvement with CMM by Joseph Raynus
2000 Business Process Improvement: Planning and Implementation by Bennet P. Lientz
