Integrating Project Management Methodology: Obtaining Buy-In from Skeptical Co-Workers
Kurt KochProject Manager, Pediatric Clinical Integration| University Hospitals Rainbow Babies & Children's HospitalWadsworth, Oh, United States
This is part of my on-going discussion regarding my new position as the first project manager in an organization I just joined 3 weeks ago. My responsibilities include integrating project management methodology into an already-established process. Myself and two other functional managers report directly to my Boss, who is an advocate and champion for my integration efforts. She hired me on specifically for this purpose. My observations so far are that one of my fellow managers is willing to accept the integration effort because part of her responsibilities are getting carved out and assigned to me. The other manager is somewhat resistant and skeptical. I have some general, textbook ideas on how to deal with the situation, and my Boss is leading championing efforts with these individuals. Just wondering if I can get some real-world advice. Thanks! Saving Changes...
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Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
First take care about what some people named "project management methdology". PRINCE2 could be considered a methodology. PMBOK is not a methdology and do not prescribe about a methdology so if you use the PMBOK then you have to decide your project life cycle and the deliverables/knowledge area/process/tools/techniques from the PMBOK you will integrate with the project life cycle you select. I have faced what you stated lot of times. I am not a seller, far from that, but what I understood is that I must sell this type of things by demonstraring the value they deliver where value could be understanding by people like "I will more happy doing this than without doing this". Some methods I learnt and help me a lot of that were "Solution Selling" or "SPIN Selling" selling methods and others selling methods like LAMP and Power Base Selling. But at the end, everything is reduced to take information about the environment and use it to achieve your objective. And remember, the champion today could be the looser tomorrow then take care.
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1 reply by Kurt Koch
Apr 05, 2018 10:43 AM
Kurt Koch
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Sergio: thanks for your response. I understand the ongoing debate as to whether PMBOK is a methodology or not. So, for our purposes, when I say, "integrating project management methodology', should we consider it to mean using the PMBOK as a basis for adopting PM practices?
I have used the term, "selling" previously with respect to the process of obtaining buy-in from the team. I was immediately corrected: I was told a PMs should never "sell" the idea of project management within the organization. Instead, a PM should leverage Leadership's desire to adopt project management principles to achieve change management. The goal would be to try and obtain consensus on what all of the stakeholders want from PM. So I guess I am approaching this task from that perspective. Real-world examples would provide further perspective.
Saving Changes...
Drake SettsuProject Manager / BloggerHi, United States
You need to get that resistant manager onboard with your efforts. Put together a PowerPoint presentation for your boss and the two managers. Let them see what you will be implementing and ask for feedback to make any nessasary adjustments.
The staff of that resistant manager will be a potential problem to when they follow their manager's lead by resisting your integration effort.
You have a boss that supports you and one manager with a good attitude so you need to win over that other manager without using your boss as much as possible. Spend extra time educating and getting to know that resistant team.
You will have your work cut out or you. When you step in an organization that never used project management you need to baby step your approach while educating the staff along the way. Saving Changes...
Kurt KochProject Manager, Pediatric Clinical Integration| University Hospitals Rainbow Babies & Children's HospitalWadsworth, Oh, United States
Apr 05, 2018 9:35 AM
Replying to Sergio Luis Conte
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First take care about what some people named "project management methdology". PRINCE2 could be considered a methodology. PMBOK is not a methdology and do not prescribe about a methdology so if you use the PMBOK then you have to decide your project life cycle and the deliverables/knowledge area/process/tools/techniques from the PMBOK you will integrate with the project life cycle you select. I have faced what you stated lot of times. I am not a seller, far from that, but what I understood is that I must sell this type of things by demonstraring the value they deliver where value could be understanding by people like "I will more happy doing this than without doing this". Some methods I learnt and help me a lot of that were "Solution Selling" or "SPIN Selling" selling methods and others selling methods like LAMP and Power Base Selling. But at the end, everything is reduced to take information about the environment and use it to achieve your objective. And remember, the champion today could be the looser tomorrow then take care.
Sergio: thanks for your response. I understand the ongoing debate as to whether PMBOK is a methodology or not. So, for our purposes, when I say, "integrating project management methodology', should we consider it to mean using the PMBOK as a basis for adopting PM practices?
I have used the term, "selling" previously with respect to the process of obtaining buy-in from the team. I was immediately corrected: I was told a PMs should never "sell" the idea of project management within the organization. Instead, a PM should leverage Leadership's desire to adopt project management principles to achieve change management. The goal would be to try and obtain consensus on what all of the stakeholders want from PM. So I guess I am approaching this task from that perspective. Real-world examples would provide further perspective.
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1 reply by Sergio Luis Conte
Apr 05, 2018 12:55 PM
Sergio Luis Conte
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About if PMBOK is a method or not there is no possible debate. The PMBOK explicit said that. About selling something, poor people who think that. Each thing we do in our life is about to sell something and making marketing actions first. Believe me, I hate that, I am not a seller, I always worked trying to fix what sellers sell.The key is not to use the word selling. About real world examples, I am a teacher and professor inside Universities in Master and Doctorate teaching all related to project management (project/portfolio/program) between other things including I created the courses materials and curriculum. Then, the easy way, is to help people to understand they are performing project management from the time they wake up to the time they go to bed.
You are already half way there with a supportive boss who is championing the initiative. This will "sell" itself when (and if) the value the initiative brings to the organization is realized. I assume of course you have the appropriate metrics and KPI's to demonstrate this when the time comes. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Apr 05, 2018 10:43 AM
Replying to Kurt Koch
...
Sergio: thanks for your response. I understand the ongoing debate as to whether PMBOK is a methodology or not. So, for our purposes, when I say, "integrating project management methodology', should we consider it to mean using the PMBOK as a basis for adopting PM practices?
I have used the term, "selling" previously with respect to the process of obtaining buy-in from the team. I was immediately corrected: I was told a PMs should never "sell" the idea of project management within the organization. Instead, a PM should leverage Leadership's desire to adopt project management principles to achieve change management. The goal would be to try and obtain consensus on what all of the stakeholders want from PM. So I guess I am approaching this task from that perspective. Real-world examples would provide further perspective.
About if PMBOK is a method or not there is no possible debate. The PMBOK explicit said that. About selling something, poor people who think that. Each thing we do in our life is about to sell something and making marketing actions first. Believe me, I hate that, I am not a seller, I always worked trying to fix what sellers sell.The key is not to use the word selling. About real world examples, I am a teacher and professor inside Universities in Master and Doctorate teaching all related to project management (project/portfolio/program) between other things including I created the courses materials and curriculum. Then, the easy way, is to help people to understand they are performing project management from the time they wake up to the time they go to bed. Saving Changes...
always start with why - why is this manager resisting and does he/she understand the "why" behind the standards you are trying to introduce? If you can't answer both of those questions "yes" with a high degree of confidence, start there...