I'm working on a two projects that were troubled to begin with. I came into each one halfway through as a newly employed, but experienced PM. As we've moved through the project, we finally got a good solid team on our side, with the original group on the client side to work with. Overcoming some uneasy things with them(extended project length, personality issues between the client and former PM, resource issues) we finally got to a point where things were going more smoothly. Our account manager is located in the same city as the client, which helps a lot.
Our account manager is holding the client's hand and has established a great rapport with them. We also have a product manager that was brought in to lead on his own side. We're all leaders, control freaks (in the best sense) and want to bring this project in successfully, if not on time or within budget.
As I think about this, I guess I'm looking for some kind of validation about my role of stepping back and staying more in the background by managing the schedule and conducting status meetings, which seems is all I can do at this point. Our PMO has directed the PMs to remove themselves from the temptation of getting our hands in the system and doing other people's work to get things done as well as doing all the action items ourselves without delegating them to the responsible parties.
What advice does one give to a PM in this situation?
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