Dinah YoungProject Manager / Software Asset Manager| Prince William CountySpringfield, Va, United States
We all know that the majority of the breakdowns in projects can be contributed to mistakes made in Communications. Some of the recent ones I have experienced are:
- Talking at a person, not with them. - Speaking in a language they do not understand, whether technical, business or other. - Listening with the objective to respond not to understand. - Not talking to the proper person directly but trying to figure out what they meant with others. - Allowing preconceived feelings about the person to prevent you from communicating.
What are some of the communication breakdowns you have experienced? Saving Changes...
Pier Luigi CalabriaProject Manager| INFORM Institut für Operations Research und Management GmbH, Aachen, GermanyAachen, Germany
In my many-mistakes-history, I learned that for some critical misunderstandings, you'd better ask the project team to repeat, with own words, what they have understood. Sounds like a silly (or scholar) exercise, but it is beneficial to have all on the same page. Saving Changes...
