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What % of project managers in a PMO should be Certified?

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Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
What % of project managers in a PMO should be Certified? What is the legitimate "best practice" for the service industry? I work in an organization that delivers software and consulting services to our customers.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
NONE. It does not matter at all.Just in case you are working following the PMI ways of doing things then take a look to what being certification means. It assures that you have knowledge and expertise to apply what the PMBOK stated. No more than that.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
As Andrew indicates, tracking or reporting % of certified PMs is a vanity metric. While it does demonstrate some commitment from the organization to project management as a competency, it does not guarantee that the PMs running the service projects will actually be effective.

Kiron
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Muneer Ahmed Soomro Business Systems Analyst| MCB Bank Limited Lahore, Punjab, Pakistan
It depends on nature and scale of Projects managed by PMO. There is no right or wrong answer of this question.
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Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 1:27 AM
Replying to George Monnat
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I agree with the above statements. The U.S. federal government has started mandating certification, which I think is a good thing. I think 100% is difficult, and it's always good to have certified PMPs mentoring junior PMs who are working towards their certifications.
Thank you!
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Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
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There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you!
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Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you!
avatar
Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you!
avatar
Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 1:27 AM
Replying to George Monnat
...
I agree with the above statements. The U.S. federal government has started mandating certification, which I think is a good thing. I think 100% is difficult, and it's always good to have certified PMPs mentoring junior PMs who are working towards their certifications.
Thank you!
avatar
Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you!
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Jill Terrell Director of Program Management| Sabre Trophy Club, Tx, United States
Apr 14, 2018 1:56 AM
Replying to Sante Delle-Vergini, PhD
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Percentages in this context mean very little. Assess if the PMO needs certified people, and if the answers is yes. and you employ some, divide it by the total PMO staff and you will have a percentage after the fact, rather than before the fact.
Thank you!
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1 reply by George Monnat
Apr 15, 2018 7:39 PM
George Monnat
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Jill, you're welcome. Please keep starting interesting conversations.
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