Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
What % of project managers in a PMO should be Certified? What is the legitimate "best practice" for the service industry? I work in an organization that delivers software and consulting services to our customers. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
NONE. It does not matter at all.Just in case you are working following the PMI ways of doing things then take a look to what being certification means. It assures that you have knowledge and expertise to apply what the PMBOK stated. No more than that. Saving Changes...
As Andrew indicates, tracking or reporting % of certified PMs is a vanity metric. While it does demonstrate some commitment from the organization to project management as a competency, it does not guarantee that the PMs running the service projects will actually be effective.
Kiron Saving Changes...
Muneer Ahmed SoomroBusiness Systems Analyst| MCB Bank LimitedLahore, Punjab, Pakistan
It depends on nature and scale of Projects managed by PMO. There is no right or wrong answer of this question. Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 1:27 AM
Replying to George Monnat
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I agree with the above statements. The U.S. federal government has started mandating certification, which I think is a good thing. I think 100% is difficult, and it's always good to have certified PMPs mentoring junior PMs who are working towards their certifications.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
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There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 1:27 AM
Replying to George Monnat
...
I agree with the above statements. The U.S. federal government has started mandating certification, which I think is a good thing. I think 100% is difficult, and it's always good to have certified PMPs mentoring junior PMs who are working towards their certifications.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 4:45 AM
Replying to Drew Craig
...
There is no defacto percentage, but I'd say a minimum of 25% is not unreasonable.
I like Eric's take on it. Showcase the value to the customer from professional designations held within the organization. Having employees with respected certifications in the industry is certainly a distinguishing trait for sales and advertising, but having the ability to showcase value through success stories provides an additional edge. Be careful though, while a designation gives a nice cover, at the end of the day, its the content that is important.
Thank you! Saving Changes...
Jill TerrellDirector of Program Management| SabreTrophy Club, Tx, United States
Apr 14, 2018 1:56 AM
Replying to Sante Delle-Vergini, PhD
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Percentages in this context mean very little. Assess if the PMO needs certified people, and if the answers is yes. and you employ some, divide it by the total PMO staff and you will have a percentage after the fact, rather than before the fact.