Project Management

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What would your project team say about you when you're not around?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Wouldn't it be great to be a fly on the wall? What are people you work with saying about you...
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Scott Wegler Senior Project Manager| Members Cooperative Credit Union Duluth, Mn, United States
Actually, I use Survey Monkey for my project teams to assess how I perform on each project. The evaluation has given me insight on my opportunities and celebrations to make each project delivery that much better. Keep the volume of questions short - 7-10 total questions, and really take a deep dive into improvement.

Hardest part is swallowing your pride if a negative assessment is made. Continuous self-improvement lends well to the trust you build in your teams.
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 7:51 PM
Sante Delle-Vergini, PhD
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Thanks Scott, survey monkey is a great tool. I find google forms does the trick. Negative feedback is tough to deal with, but also the best opportunity to improve. One just needs to separate constructive negative feedback from non-constructive feedback. If the teams loves to meet at 10am, but one person says he hates the way you have meetings at 10am and suggest 11am, well this is one that can be treated as non-constructive (although still responded to).
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
That's why I install nanny-cams in project war-rooms :-)

Good PMs will create a safe environment for team members to express any concerns they have 1:1 with them. Weak PMs or those working in toxic environments might find how they are perceived the hard way through escalations or the rumor mill.

Where possible, use of 360 degree feedback mechanisms on a regular basis is a way to find out how you are perceived in a structured manner.

Kiron
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 9:25 AM
Sante Delle-Vergini, PhD
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Nanny-cams? Why didn't I think of that ;-)
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Apr 17, 2018 9:02 AM
Replying to Kiron Bondale
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That's why I install nanny-cams in project war-rooms :-)

Good PMs will create a safe environment for team members to express any concerns they have 1:1 with them. Weak PMs or those working in toxic environments might find how they are perceived the hard way through escalations or the rumor mill.

Where possible, use of 360 degree feedback mechanisms on a regular basis is a way to find out how you are perceived in a structured manner.

Kiron
Nanny-cams? Why didn't I think of that ;-)
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
I would hope that people say that I am competent, I listen to them, I give them what they need to succeed and I am honest.

Our upper management has always been strongly against 360 degree feedback. I did at one point create a little questionnaire for my team and asked them to send to my manager. I actually never heard any results. I had hoped it might catch on, but alas, it did not.

The questionnaire had 4 Yes/No questions and 4 open answer questions.

Do you feel that your manager is effective?
Do you trust your manager to support you?
Does your manager encourage you to augment your skill set?
Does your manager keep you informed of activities occurring in DoIT?

What would you like your manager to continue to do?

What would you like your manager to stop doing?

What would you like your manager to start doing?

Are there any other comments you would like to make about your manager?
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 7:41 PM
Sante Delle-Vergini, PhD
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That's a good 360 survey Dinah. If it didn't catch on, you can probably guess why.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
I do my job, I ensure the team is comfortable and fairly treated so from my end, that’s all I can do. Sometimes no matter how good you are, you still will find people who envy and talk negative about it, that’s life so mammy cams are a good idea ;-)
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 7:43 PM
Sante Delle-Vergini, PhD
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That's an unfortunate reality in life that some people will just find fault no matter how well you are doing.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
I do take my job seriously but I'm able to see things in perspective and believe that I'm quite easy-going to work with. So, I hope that my colleagues would say that I am very optimistic, as I see setbacks and issues as opportunities to learn and grow. There is always a solution to a problem, and I love searching for it.
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 7:45 PM
Sante Delle-Vergini, PhD
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That's good Anish, many people are great at identifying problems, but no so great at developing solutions.
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John Duncan Retired| Retired Lebanon, Tn, United States
There's an interesting book on this topic. "What Got You Here, Won't Get You There" by Marshall Goldsmith. He talks about people (in general) having a blindspot, and feedback is needed to identify and overcome it. He also lists the most common errors, and ideas on how to address them.

One of the most interesting takeaways from his book... After an individual gets feedback from his team, and chooses to try to change, there is one distinct action that makes a big difference in the perception of the team. If the individual follows back up with the team, asking "how am I doing", he is perceived as having made much more progress than one who doesn't ask for follow-up feedback...
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1 reply by Sante Delle-Vergini, PhD
Apr 17, 2018 7:46 PM
Sante Delle-Vergini, PhD
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Validation and verification makes sense in any good 360 feedback loop. Thanks John.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Apr 17, 2018 9:45 AM
Replying to Dinah Young
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I would hope that people say that I am competent, I listen to them, I give them what they need to succeed and I am honest.

Our upper management has always been strongly against 360 degree feedback. I did at one point create a little questionnaire for my team and asked them to send to my manager. I actually never heard any results. I had hoped it might catch on, but alas, it did not.

The questionnaire had 4 Yes/No questions and 4 open answer questions.

Do you feel that your manager is effective?
Do you trust your manager to support you?
Does your manager encourage you to augment your skill set?
Does your manager keep you informed of activities occurring in DoIT?

What would you like your manager to continue to do?

What would you like your manager to stop doing?

What would you like your manager to start doing?

Are there any other comments you would like to make about your manager?
That's a good 360 survey Dinah. If it didn't catch on, you can probably guess why.
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1 reply by Dinah Young
Apr 18, 2018 9:24 AM
Dinah Young
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I knew before I even wrote it up that there would be resistance. But I still did it. Now that we have new management, maybe I will approach the subject again.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Apr 17, 2018 9:57 AM
Replying to Rami Kaibni
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I do my job, I ensure the team is comfortable and fairly treated so from my end, that’s all I can do. Sometimes no matter how good you are, you still will find people who envy and talk negative about it, that’s life so mammy cams are a good idea ;-)
That's an unfortunate reality in life that some people will just find fault no matter how well you are doing.
avatar
Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Apr 17, 2018 11:14 AM
Replying to Anish Abraham
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I do take my job seriously but I'm able to see things in perspective and believe that I'm quite easy-going to work with. So, I hope that my colleagues would say that I am very optimistic, as I see setbacks and issues as opportunities to learn and grow. There is always a solution to a problem, and I love searching for it.
That's good Anish, many people are great at identifying problems, but no so great at developing solutions.
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