Help / F.A.Q
Do you need help with something on ProjectManagement.com? We've been in the business of helping project managers since 2000. Answers to our most common questions are below, but if that doesn't solve your problem, please use the link at the bottom to contact us and we'll be happy to help!
You may create a Basic account. In the menu toolbar on the right side of the screen, please click “Register” to create a new Basic account. If you currently have a Basic account, click “Login” and click the blue “Log in with ProjectManagement.com” button.
I created two accounts, how do I merge them?
Please Contact Us and include the email addresses that are registered to each account.
How do I create my public profile?
When you register/log on to ProjectManagement.com for the first time, you will be prompted to complete your profile and share information about yourself with other community members. You can introduce yourself to other users, post your resume, tell everyone what your special skills are and what kinds of projects you're working on. We'll also keep track of your contributions on ProjectManagement.com, so you can see your questions, answers, discussion postings, article reviews and more.
If you skipped this step when you joined, you can always create your profile later by clicking “Create Your Public Profile” in the user dropdown (underneath your name in the upper right-hand corner) or by clicking “Account” and then the “+” next to “Public Profile” on the “Account” screen.
Why should I set my public profile up?
The more people with public profiles, the stronger the community will become. We have a thriving, active community on ProjectManagement.com. By creating your public profile, you'll be contributing to - and benefiting from - the unique blend of experts and practitioners that continues to make this community the number one resource for project professionals.
How do I find people to connect to?
You can find other ProjectManagement.com members posting in discussions, creating content, and posting comments. If you come across someone you would like to connect with, simply click on the “Connect” link either from their post or from their profile to send a request. You can also search for ProjectManagement.com members by name, location, industry, job function or project management expertise. If you are a PMI Chapter Member, you may enable the "Auto-Connect" feature from your public profile.
How do I contact someone in my network?
Your profile also gives you access to an inbox on ProjectManagement.com. This is just for messages among you and other registered users. It's a convenient way to invite people to join your network, send personal messages to each other, and ask someone a specific question. Please be responsible – refrain from spamming other community members or sending unsolicited information and links. You can read more about this in our User Guidelines.
I earned a new certification. Why isn’t it displayed on my ProjectManagement.com account?
Certification information is not updated on ProjectManagement.com instantaneously. Please allow 48-72 hours for your new certification to be added to your ProjectManagement.com profile.
How do I earn PDUs for webinars/virtual events?
PDUs, unless otherwise noted, are auto-reported to PMI on your behalf.
You can find more information here: PDUs on ProjectManagement.com
Is there a cost for webinars? Will I be charged?
If you are a paid PMI member, you receive Premium level access to the content within the community, which includes access to all live and on-demand webinars marked with a red “Premium” tag. There is no additional charge for viewing these webinars.
Non-PMI members will not have access to Premium content, as this content is considered a PMI member benefit. We do offer a smaller number of on-demand webinars which are available to all ProjectManagement.com users.
For more information regarding PMI membership, please visit: PMI Membership Types
Will I be notified when a webinar becomes available on-demand?
We do not currently have a system in place to notify users when a live webinar has been posted on-demand. Please check back 7-10 business days after the live event.
Can I save content for later viewing?
Yes! We have a feature on the site called "Favorites". When you would like to save an item, simply click the blue "Share" button located below the title, then click "add to favorites". This will save the content to the "Favorites" section of your account. To locate your favorites, go to your name on the right, click "Favorites” to view. To remove an entry from the list, simply click the "X" on the right side of the listing.
How do I update my email address or other profile information?
Once logged in, follow the steps below.
-Go to your name on the right.
-Click “Account”
-Click “Personal Information” to expand
-Click “EDIT”
From there, you may change any of your personal information you wish.
I made a change on PMI.org, why hasn’t my profile on ProjectManagement.com updated?
While ProjectManagement.com is PMI’s home for online community, your profile on each site is unique. Any changes that you choose to make to a profile in one location will not be duplicated in the other.
I would like to delete my account.
If you would like to delete your account from ProjectManagement.com, please contact Customer Care at Contact Us
Still need help?
Contact Us for Support and Service
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When an elephant is in trouble even a frog will kick him.
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