Project Management

Project HEADWAY: You Can't Manage Expectations, But You Can Help Them Along

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59m 56s
Duration
1.00
PDUs
6,124
Views

Overview

While we can’t manage expectations, however, we can certainly help them along. That is a challenge that project managers face, and it’s one we need to understand and consciously address. In this webinar, Mark Mullaly explores what is possible and what is practical in engaging with stakeholders, understanding their interests and approaching the project in a way that takes this into account. It identifies what can be done to communicate and guide expectations, and also honestly addresses the limitations that every project manager has to recognize and allow for when it comes to stakeholder perceptions. If you’ve every struggled with the idea of shaping, influencing or guiding stakeholder expectations, this is a webinar you won’t want to miss.

Learning Objectives

While we can’t manage expectations, however, we can certainly help them along. That is a challenge that project managers face, and it’s one we need to understand and consciously address. In this webinar, Mark Mullaly explores what is possible and what is practical in engaging with stakeholders, understanding their interests and approaching the project in a way that takes this into account. It identifies what can be done to communicate and guide expectations, and also honestly addresses the limitations that every project manager has to recognize and allow for when it comes to stakeholder perceptions. If you’ve every struggled with the idea of shaping, influencing or guiding stakeholder expectations, this is a webinar you won’t want to miss.

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This video qualifies for the following PDUs:
 
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
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Acknowledgements: Heather McLarnon, CSPO

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