Control Freaks, Queen Bees and Workplace Saboteurs: Preventing, Managing and Eliminating your Project Nightmare
Disrespect happens. No matter how we reinforce expectations for workplace respect, every workplace encounters those who become workplace nightmares. If ignored or handled badly, bad behavior can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched. This makes disrespect management critical – it takes skill to effectively avoid arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put - disrespect requires intervention and direct conversations.
Disrespect can be effectively managed and even avoided if steps are taken early to reinforce behavioral expectations and devise an action plan for going forward. Furthermore, by applying a series of thoughtful steps and tools, most be behavior can be resolved effectively. Critical to success is learning how to engage early, using skills to identify and confront the disrespect and avoid escalation.
The focus of this webinar is on providing leaders with tools for approaching and resolving disrespect issues, before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation.
This webinar helps leaders use direct conversations to take the initiative to confront the problem. Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships.
This webinar will enable participants to understand how to effectively reduce and manage workplace disrespect. More specifically, it will enable participants to enhance their communication skills and awareness for:
- Proactively engaging to confront disrespect
- Addressing bad behavior
- Having difficult conversations
- Tackling tough behavioral challenges
- Improving listening skills
- Enriching relationships and workplace culture
- Changing the context of disrespect from negative to positive
NOTE: You must watch videos in their entirety and all the way through to the end for our system to record your viewing activity accurately. Learn more about PDUs on ProjectManagement.com.
Acknowledgements: Kimberly Whitby and Derrick May