Control Freaks, Queen Bees and Workplace Saboteurs: Preventing, Managing and Eliminating your Project Nightmare

Featuring PMI Canadian West Coast Chapter

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Premium Content
PMI Membership
$129 /year
(plus $10 application fee)
Sign up to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
Already a PMI Member? Log in now.
Premium Content
PMI Membership
$129 /year
(plus $10 application fee)
Sign up to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
Already a PMI Member? Log in now.
60m 04s
Duration
1.00
PDUs
1,955
Views

Overview

Disrespect happens. No matter how we reinforce expectations for workplace respect, every workplace encounters those who become workplace nightmares. If ignored or handled badly, bad behavior can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched. This makes disrespect management critical – it takes skill to effectively avoid arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put - disrespect requires intervention and direct conversations.

Disrespect can be effectively managed and even avoided if steps are taken early to reinforce behavioral expectations and devise an action plan for going forward.  Furthermore, by applying a series of thoughtful steps and tools, most be behavior can be resolved effectively.  Critical to success is learning how to engage early, using skills to identify and confront the disrespect and avoid escalation.

The focus of this webinar is on providing leaders with tools for approaching and resolving disrespect issues, before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation.

This webinar helps leaders use direct conversations to take the initiative to confront the problem. Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships.

This webinar will enable participants to understand how to effectively reduce and manage workplace disrespect. More specifically, it will enable participants to enhance their communication skills and awareness for:

  • Proactively engaging to confront disrespect
  • Addressing bad behavior
  • Having difficult conversations
  • Tackling tough behavioral challenges
  • Improving listening skills
  • Enriching relationships and workplace culture
  • Changing the context of disrespect from negative to positive

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Talent Triangle Alignment

This video qualifies for the following PDUs:
 
PMP/PgMP
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
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Total
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Acknowledgements: Kimberly Whitby and Derrick May

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