Understanding Change Resistance – Avoid resistance, don’t cause it

  Change Management  

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Premium Content

PMI Membership
Join Now

Sign up for PMI Membership to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.

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Overview

Change resistance is usually accepted as normal, but this begs two questions - who gets to define “resistance,” and what causes it? This webinar examines the normal reasons behind resistance and then goes deeper into the interaction between the change team and those impacted by the change to find the real reasons for resistance. Further, change resistance is often used by the change team as an excuse for their mistakes in determining what needs to change (and what needs protection from change) or how they choose to involve others in the process (including what they can learn from what appears as resistance).

Learning Objectives

Change resistance is usually accepted as normal, but this begs two questions - who gets to define “resistance,” and what causes it? This webinar examines the normal reasons behind resistance and then goes deeper into the interaction between the change team and those impacted by the change to find the real reasons for resistance. Further, change resistance is often used by the change team as an excuse for their mistakes in determining what needs to change (and what needs protection from change) or how they choose to involve others in the process (including what they can learn from what appears as resistance).

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Resources

Understanding Change Resistance – Avoid resistance, don’t cause it

PREMIUM presentation

by Ross Wirth

Talent Triangle Alignment

This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Power Skills 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.00 0.50 0.50 Business Acumen 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.00 0.50 0.50 Total 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.00 1.00 1.00

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Acknowledgements: Abílio Neto, James McCrory, Eric Finger, Nic Jain, Luisa Cristini and Laura Schofield