Nowadays, when technology helps us to manage repetitive tasks faster and better, our role as project, program or portfolio managers changes and requires us to become better leaders, leaders who inspire the teams we work with. A leader who inspires team members not only tells their members that they are deeply dedicated to the customer experience. The leader must demonstrate this commitment and passion in every meeting, presentation and how he handles customer issues. The leader's behavior must inspire employees to act in the same way. A leader who inspires the people around him is not related to a title, a role, or a position in the organization chart of an organization. Rather, it is a person's ability to determine the people they work with to achieve the performance and success they are lately capable of, and to demonstrate the qualities that employees will pursue through their own choice - passion, purpose, trust and dedication. of the meanings of their role in the teams in which they carry out their activity.
Learning Objectives
Nowadays, when technology helps us to manage repetitive tasks faster and better, our role as project, program or portfolio managers changes and requires us to become better leaders, leaders who inspire the teams we work with. A leader who inspires team members not only tells their members that they are deeply dedicated to the customer experience. The leader must demonstrate this commitment and passion in every meeting, presentation and how he handles customer issues. The leader's behavior must inspire employees to act in the same way. A leader who inspires the people around him is not related to a title, a role, or a position in the organization chart of an organization. Rather, it is a person's ability to determine the people they work with to achieve the performance and success they are lately capable of, and to demonstrate the qualities that employees will pursue through their own choice - passion, purpose, trust and dedication. of the meanings of their role in the teams in which they carry out their activity.
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