Project Management

Project HEADWAY: Building Credibility and Establishing Trust

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Premium Content
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63m 09s
Duration
1.00
PDUs
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Views

Overview

Some slides used in this video may not be entirely legible on screen so it is best to download the PDF file and follow along.

Trust is an essential element of being able to lead projects and manage change.

While that statement represents a fundamental and enduring truth, the challenge is that in many cases it is entirely absent, particularly at the start of large-scale change efforts that are going to uproot the status quo.

To successfully lead change, building credibility and establishing trust is absolutely vital. The problem is that there isn't a lot of guidance around about how to make that happen.

In this presentation, Mark Mullaly explores what it takes to build up credibility from zero, and build an environment of respect and trust. He explores what is necessary to make a difference when trust is low and the stakes are high, and what leaders and project managers can do to turn that around. He provides insights into why trust gets eroded, and the essential factors for being able to build it up—or restore it when it has been lost.

For anyone leading in a complex and uncertain environment—and today, that is all of us—this is a webinar that you won't want to miss.

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Acknowledgements: Heather McLarnon

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