How AI Makes You a Better PM

Mark Mullaly is president of Interthink Consulting Incorporated, an organizational development and change firm specializing in the creation of effective organizational project management solutions. Since 1990, it has worked with companies throughout North America to develop, enhance and implement effective project management tools, processes, structures and capabilities. Mark was most recently co-lead investigator of the Value of Project Management research project sponsored by PMI. You can read more of his writing at markmullaly.com.

  Artificial Intelligence  

Artificial intelligence makes you a better project manager. Just not in the way that you think.

Like many, I have been exploring the world of generative AI and what it is useful for. Like many, I have very mixed opinions. There are times where it appears brilliant and entirely appropriate. There are also times where it feels like using AI involves a lot of hard work for questionable value. In particular, there are days where those thoughts happen in the same session.

Many of us are exploring how to make the use of generative AI relevant to our jobs and our lives. In the breathtakingly short span of time since tools like ChatGPT have been available, there has been wide recognition that there is opportunity here. The ability to engage in something that feels like conversation and get meaningful content seems just this side of magic. As a participant mentioned in a presentation yesterday, it’s like having “a little buddy at your side to help you out.”

But help you with what? This has been the ongoing question. I know of instances where people have looked for help in writing reports. Others have asked for templates or outlines of how to write a deliverable or a presentation. There have been attempts to use generative AI to draft deliverables (sometimes in their entirety; in other instances a section at a time). AI has been used to summarize extensive …

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