Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
One Size Does Not Fit All
Mark Mullaly is president of Interthink Consulting Incorporated, an organizational development and change firm specializing in the creation of effective organizational project management solutions. Since 1990, it has worked with companies throughout North America to develop, enhance and implement effective project management tools, processes, structures and capabilities. Mark was most recently co-lead investigator of the Value of Project Management research project sponsored by PMI. You can read more of his writing at markmullaly.com.
The first step in the creation of a project organization usually follows a line of thinking that starts with deciding we should be "doing" project management and proceeds directly to "we need to get some training." A cursory overview of the marketplace, a selection of what seems popular, and we’re off to the races.
If that’s not what really happens, all too often it is the perception of those of us within the organization who get tapped to attend the courses because it’s the new "corporate policy." For many, the reaction is a resounding "Why?"
Without a clear appreciation of why we are taking this training, what we’re expected to learn or how it should be applied, most training fails to have any real lasting or tangible impact.
All too often, a "one size fits all" approach is applied to the selection and implementation of training courses. Worse is the fact that these courses are often chosen without consideration or understanding of the processes, tools and methodologies that will ultimately be used in the organization. A "shoot, ready, aim" approach is guaranteed to miss the target more often than it hits. At best, the result is a flesh wound. At worst, the consequences are fatal.
Whether planning our own development or structuring corporate programs for the entire organization, the necessary first step is…
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