Project Management

Best Supporting Roles

Dennis Smith
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Virtual workspaces, blogs, wikis and archives can become the lifeblood of larger self-organized project teams, for which all-inclusive, continuous information sharing is a founding principle. Meanwhile, the author recommends that email take a backseat on project communication.

This is the sixth article in Dennis Smith's series on organizational project management.
 
In previous articles, we outlined the transition to self-organizing teams, which are comprised of active communicators who work closely together in the planning and execution of a project. Self-organizing teams have been around for decades, but their fundamental need to efficiently and effectively share information among all team members has restricted how large they can be. Today, however, shared workspaces and collaboration tools allow much larger self-organized teams.
 
To support these larger teams, which are rarely located in one place, communication processes must account for multiple locations. In addition, self-organized team members require access to all project information, not just their individual areas of responsibility — the cost of making decisions without complete information is often higher than providing complete communications. Whatsmore, people who excel in self-organized teams are often curious; satisfying that curiosity is a small price to pay to gain …

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