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Custom Tailors Wanted
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
There's an old joke that goes something like this…
A man goes to a tailor, orders a suit and gets measured. When he comes back to pick it up, he tries it on and finds out there are some things wrong with it.
The man says, "I think this right sleeve is way too short."
To which the tailor replies, "Ah! Well, you're leaning too far to the left--here, stand like this." And the tailor shifts the gentleman toward his right side.
The man then objects and says, "But now the left sleeve's too short!"
The unflappable tailor then states, "No problem, just lift that shoulder up and hold your hand over your chest and hunch over a bit."
Contorted and flustered, the man says, "But now the pants legs are all wrinkled looking!"
Still calm and in control, the tailor replies, "No problem, just bend your knees and tilt backward--now bend your hips forward."
Looking in the mirror, the man is pleased, "Thank you--that looks great!" He then pays and stumbles out of the store, holding the awkward position as he shuffles down the street.
Just then, two women pass by him and stare as he goes around the corner. One looks to the other and says, "That poor man. He's so deformed!"
"Yeah," says the other, "but don't the suit fit nice?"
So many times that is the price of customization for customers, especially for IT--making something special that might not be…
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"Whatever does not destroy me makes me stronger." - Friedrich Wilhelm Nietzsche |