What does it mean when service was “good” or overall customer experience was “somewhat satisfied”? Adjective-based and numeric-scale assessments are ineffective. So why are they so broadly used? And what can we do about it?
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Join us for PMI Business Analysis Virtual Conference 2019! This virtual event will explore the latest trends in business analysis and provide you with the insights, resources, and tools to advance your career and enhance project success.
There is a missing skill in how project managers approach problems especially in the pharmaceutical industry. Most project managers do one of two things before solving a problem. The first instinct is to review the problem regardless of how it is presented then jump straight into a solution. However, this can lead to solving the wrong problem and only realizing the wrong problem is being solved after it is too late. This leads to restarting the entire problem-solving life cycle or implementing a solution for the sake of “just doing something”.
A lean, concise, and easy to read charter allows the team to focus on delivering within the success criteria. This presentation discusses this new paradigm and impact to organizations as well as the roll of charters in funding capacity, EPICS and charters, and integrated work teams. Can we deliver value faster if we adopt new business rules regarding the project faster? The purpose of the charter is to authorize the project manager to start delivering on the project. It is not to cut and paste from all over to make an all-inclusive summary of all business intelligence that justified the project. I propose to make it a lean document focused on the outcomes and capabilities and the definition of success. Items that have a workflow/life cycle (risks, assumptions, issues, etc.) do not need to be in a charter, they are taken care of elsewhere.
Advance Your Career
Building a winning organization is not an easy task, and to succeed it needs to have solid foundations, foster collaboration and embrace continuous learning. Each of us have a key role in this success, whether as an individual contributor, Project Manager or head of the organization. In this webinar I share the most valuable lessons I´ve learned and cherished in Project and People management throughout my 15 year journey in mobile phones industry as part of global Quality Assurance organizations.
Engaging project stakeholders and integrating their user knowledge plays an increasingly vital role in projects to ensure benefit creation of projects. Due to digitalization, new practices are evolving that allow for digital ways of integrating and interacting with future end users by analog and digital boundary objects. This webinar shows examples of contemporary project stakeholder management and discusses benefits and recommendations for practitioners. We highlight the understanding of the use of digital and analog boundary objects in project context, identifying best-for-project integration of objects, actors, and practices as well as the underlying values
Save Time With Tools + Templates
How should you communicate with a stakeholder who is an intuitive extrovert? Or a receptive introvert? Use this Excel worksheet to find out! Just enter the four criteria covering geography and personality to get a suggested form of communication. Adapt the fields and criteria to fit your needs.
¿Cómo debe comunicarse con un actor que es un extrovertido intuitivo? ¿O un introvertido receptivo? ¡Use esta hoja de cálculo de Excel para averiguarlo! Simplemente ingrese los cuatro criterios que cubren la geografía y la personalidad para obtener una forma sugerida de comunicación.
Use this template to document project pain points and desired future states, including how proposed solutions will benefit strategy and customer satisfaction; impacted departments; risks; costs; and more! Adapt to fit your project/organization.
The Project Canvas framework, which covers the basic principles and fundamentals of projects that everyone should know, is practical and easy to implement. It is a proven tool that will assist you in leading projects more successfully and in making your dreams a reality.
Learn From Others
There is rarely a one-size-fits-all approach when it comes to project management, and substantial improvisation is often required. But keeping these sometimes-not-so-obvious lessons in mind can go a long way toward achieving success.
To successfully manage a project, your team often needs help from another team or department—and that’s not always an easy ask. Use these 12 tips to help get what you need from colleagues who may not be so quick to say "yes."
When introducing program management to an organization, there are some key points that should be kept in mind. To this end, there are three key program areas in which change management principles need to be applied to allow the program the best chance of success.
There has been increasing recognition that meeting the needs of a customer is important. But there are limits when it comes to PMOs—which shouldn’t be allowing customers to set their priorities any more than they should be setting those priorities themselves.
Project managers are not assertive enough to thrive in today’s world. Let’s resolve to change that. (Warning: This requires a change in project management attitude, and for some PMs that will be the hardest part!)
The adaptation and implementation of new technologies and business strategies has become a major organizational challenge. Here we look at how proper utilization of a wide skill set within the project management discipline can help.
Define the scope. Build a budget. Create a schedule. The legacy triple constraint has served us well. But we need to adjust our thinking with these three new sides to our project management triangle...
If we’re honest, we often try and ignore opinionated stakeholders in the hope they’ll go away. That rarely works, and it’s not the right approach. Opposing stakeholders are still stakeholders, so how can ensure that we are managing them appropriately?
As we move away from our focus on knowledge areas, what metrics is your organization using to monitor some of the new performance domains in the latest edition of the PMBOK® Guide? Here are some ways we can measure success.
A growing number of professionals must recognize that it is necessary for us to understand a core driver for this period of change: multiple technologies, which are evolving and bring with them unique capabilities. Is your workforce prepared for the disruptive change we will all face?
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