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The Outsourcing Landscape
Bob Weinstein is a journalist who covers technology, project management, the workplace and career development.
The outsourcing/offshoring marketplace is complex, unpredictable and constantly changing. One thing is certain: the degree of outsourcing will only increase, and take on new dimensions, according to Robert Zahler, an attorney and partner with New York City-based law firm Pillsbury Winthrop Shaw Pittman’s Global Sourcing group.
A specialist in IT outsourcing, Zahler and his team have represented more than 450 corporations and government agencies on strategic outsourcing initiatives.
This story is about one insider’s take on the outsourcing/offshoring marketplace. As outsourcing’s numbers get bigger each year, Zahler says the rules of the game are constantly changing. As this expert sees it, we’ve already shifted gears into a new era with a bigger playing field with more players competing for a piece of the action.
The outsourcing marketplace is in the last stages of a transition from an era of large mega-deals--where single suppliers provided IT or other outsourced business functions--to an era where companies are more interested in smaller, multi-sourcing transactions where a coordinated set of suppliers provide bits and pieces of IT or other business functions, Zahler observes.
Because of the transition, a maturing market of offshore suppliers--principally from India, but also including near-shore companies in Canada and the Caribbean as well as offshore …
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