Project Management

Discerning E-learning

Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.

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Extroverts are naturally gifted with the ability to stimulate interest, conversation…and focus an audience when in a traditional face-to-face setting. Give them strong knowledge of the workings of a product and mix it with great communication skills and you have the core of what makes great trainers. Take heart though introvert--while it may feel like that professional door is closed to you, the realm of e-learning is a place where you can tread that your extroverted counterparts may not fare as well.
 
Do your company’s product trainers distribute course evaluations as a standard procedure? If not, you should have other similar measures in place to determine their effectiveness. While it has been found that teacher and trainer evaluations filled out by students often favor moderators who are perceived as more entertaining, there is little of what is communicated in an everyday classroom that can be brought forward effectively into an online environment.
 
It has also been widely reported that those popular instructors who are approached to bring their curriculum into an e-learning format often cannot make the transition and become highly frustrated, not only with themselves but with others who have been contracted to collaborate with them to create the new material.
 
The Needs of the Many
Developing online training material that flows, is …

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"A lie gets halfway around the world before the truth has a chance to get its pants on. "

- Winston Churchill

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