Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Business Risky
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
How comfortable are you with risk? A better question might be how comfortable are your customers with your risk? Software development may seem like a more exposed business compared to others, however managing risk in this industry is just like managing risk in everything else--it simply depends on your perspective.
When development teams discuss the subject of risk management, it is most often in reference to minimizing the danger that may occur as a result to changes in critical-to-your-business applications. In particular, the concern over transformation in source code and database schema is of paramount importance.
The types of risks that impact customers and are all the more aptly felt are the delays and disruptions that are the result of the complex interactions and dependencies that occur throughout an enterprise application collection. Sanctioned changes to a function, file, table or column within a table may appear to have minimal consequences, but in actuality it is as we release material into production that we discover that these minuscule modifications have far-reaching implications.
The problem is that if you don’t have a great quality assurance and testing environment, you won’t know that anything is wrong until too late--and what you don’t know can definitely hurt you. Hesitate too long in sending out a release though…
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"People are always blaming their circumstances for what they are. I don't believe in circumstances. The people who get on in the world are the people who get up and look for the circumstances they want and, if they can't find them, make them." - George Bernard Shaw |