Dr. Andrew Makar is an IT program manager and is the author of the Microsoft Project Made Easy series. For more project management advice, visit the website TacticalProjectManagement.com.
Portfolio managers are often tasked with balancing the resources supporting the current project portfolio with new project requests. In a program, approving new change requests often requires additional resources or an adjustment in resources working on projects. Managers need to understand their organization’s resource capacity and determine how to balance demand with capacity. The past few articles have demonstrated how to build the model, and after modeling an organization’s resource capacity, managers can apply the tool to portfolio management.
The first resource management article described an IT organization struggling with managing technical resources across a portfolio of projects. By developing the resource management model, the portfolio manager was able to objectively model resource commitments and determine resource availability. The portfolio manager used the model to objectively demonstrate current resource commitments and helped senior management prioritize their projects by incorporating resource estimates into the four-step project request process.
1. Initiate the Project Request
The key to managing resources with demand is controlling the projects that enter the project portfolio. Without a change-control process, the organization will not be able to adequately monitor or manage the resource commitments. Institutionalizing a