Over the last few years, there has been increased attention and a lot of discussion on the topic of alignment between business and IT. This is a key theme at many a convention, symposium and conference. Pundits in the business and technology worlds alike have expounded on the many drivers for convergence, causes for divergence and imperatives for success.
The reality in most large corporations is that often there are multiple technology teams supporting multiple lines of business--with individual technology teams often having competing priorities, practices and allegiances and varying abilities to deliver results--even under a single CIO’s office.
It’s a misnomer to think of IT as a monolith system where all pieces are always in sync and represent a common face and commitment. As CIOs strive to present a single face to the business, they are focusing increasing attention on the need to ensure IT-IT alignment in parallel to or before they embark on true business-IT alignment.
Let me start by saying that I prefer to call the much vaunted alignment between technology and business as business-IT alignment and convergence, and not IT-business alignment. This may seem like a semantic issue, but is definitely more significant than a mere reversal of words. The reality is that the business is the business, even in the business of IT (think