Dr. Andrew Makar is an IT program manager and is the author of the Microsoft Project Made Easy series. For more project management advice, visit the website TacticalProjectManagement.com.
The majority of articles on project management training are targeted toward students already motivated to learn project management. Selling project management to a project management-hungry audience is an easy sell. A greater challenge is motivating a team of technical gurus to embrace project management processes to help deliver their projects. This article will describe one success story of how a PMO successfully implemented PM training in a technology-heavy and process-light organization.
A few years ago, I joined an organization that needed significant help delivering infrastructure projects. The organization was comprised of brilliant IT engineers and solution developers that could talk ad nauseam about the delicate intricacies of VMware server virtualization and the latest dot release of Websphere in a Linux environment. However, the organization struggled with scope creep, schedule overruns and sporadic project start-up.
The organization implemented a PMO to provide project management support and training to the team of technical leads. Teaching the techies was a challenge since technical innovation and project management processes don’t always peacefully co-exist. The PMO focused on the following content, training approaches and reinforcement techniques to help the organization adopt PM processes with technical infrastructure work.