Project Management

The PMO Handbook

Dr. Andrew Makar is an IT program manager and is the author of the Microsoft Project Made Easy series. For more project management advice, visit the website

A PMO handbook is useful for organizations seeking a common set of steps to support project management processes. It can also quickly orient new project managers to the organization’s project management expectations and helps align activities to standardized processes and tools. Here’s an example to get you started.

This is the seventh article in an ongoing series about PMO best practices.
If you’re managing a PMO, how do you communicate the project management activities required to deliver PMO functions? The project management methodologies found in many organizations are specific to the project-level management processes and do not provide guidelines for program- or enterprise-level PMOs. Project managers understand the project management processes but may not understand how project management is executed throughout the organization. The following article describes an approach that aligns an organization’s project management methodology to its organizational PMO functions.
I previously worked in an organization where project managers understood the concepts of initiate, plan, execute, control and close, and they followed a project management methodology to deliver projects. The project management methodology described issue, risk and change management processes, but each project manager used different tools to track the issues, risks and change requests. Project …

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