Back in the late 1990s, COTS solutions like mega ERP systems, and later CRM systems, hogged the headlines for complexities involved in rolling them out across organizations. Fast forward to the present, and you will find that COTS solutions have not really addressed all business needs.
As organizations started embracing the inbuilt capabilities within these massive systems, business groups whose needs remained underserved or un-served by the common system reached out to niche, smaller COTS players and application service providers who promised to bridge the gap and meet their needs.
Furthermore, as COTS vendors started rolling out newer versions of their applications with new functionality and fixes, organizations that decided to lag behind the product curve found themselves without certain “glue applications” and “point solutions” that business groups clamored for. Common examples abound in the domains of purchasing (e.g. vendor diversity management, vendor consolidation and expense management), audits (e.g. SOX compliance tracking), compensation (e.g. benchmarking), etc.
Enter satellite systems. These systems, either in an integrated-system mode or application service provider mode, promise to meet a pent-up demand for missing functionality through a combination of specific vertical functionality. Some come with