Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
BPI (R)evolution
Business Process Improvement, fundamentally, is not a new concept. Time immemorial, organisms have evolved in response to external changes and as a function of progressive development. Businesses too are essentially complex organisms that evolve over time. BPI is one of many ways to introduce and effect change, which--done well--can pay back in tangible business value. BPI promises to introduce fundamental changes in how organizations operate, hence a healthy understanding how fast and how deep you desire to effect change is critical.
The core of our discussion will be on the definition of business value. What is the business really looking for? Hopefully, it is not process optimization for the sake of optimization. Getting an answer to this question will require IT groups to speak with the business, effectively a function of seeking business/IT alignment.
The value desired by the business is usually more easily available than one might imagine. For simplicity sake, consider the public pronouncements of officers of the company. The themes, messages and headlines from most senior executives (MSEs) tend to reflect the value drivers and motivators of an organization. In this sense, I would expand “business value” to mean “organization value”, making such a concept applicable to non-commercial entities (non-profit organizations, public …
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