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Managing IT Outsourcing Projects
Bob Weinstein is a journalist who covers technology, project management, the workplace and career development.
The offshore outsourcing market is expected to be off the charts in 2008. According to some outsourcing analysts, India is likely to spend $50 billion in software exports. India, however, is just one of many players. More countries will be entering this fiercely competitive marketplace each year. China, for one, is rapidly evolving as a major outsourcing power.
IT outsourcing is a $30 billion industry today--and still growing, according to Bob Kramwich, vice president of DarwinSuzsoft, an IT outsourcing provider that specializes in the financial services, software, insurance and health care industries.
“With globalization rates soaring to new heights, more companies are realizing the immense potential outsourcing delivers,” says Kramwich. Not aggressively pursuing outsourcing relationships could lead to competitive suicide, he adds.
In managing IT outsourcing projects next year, PMs ought to consider the following five variables, according to Kramwich:
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The driving factors guiding outsourcing decisions will change drastically. Revenue potential and labor arbitrage will play major roles.
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Outsourcing providers will carry even more weight. IT outsourcing is no longer simple BPO processes. Outsourcing engagements will be more centrally aligned with key business objectives and involve a great deal of …
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