Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.
In 2006 I made a very big mistake. I took on a major initiative in an organization that I didn’t know, and believed them when they said, “We don’t need a technology work package for this project”.
Looking back, it seems like a ridiculous statement, but at the time I didn’t question it. The project was about integration of people and process, not systems and technology. It made me think though, in 2008 with technology so prevalent in every aspect of our lives, can there be a project that doesn’t have any technology impact, and even if the answer is yes, can IT not play a role in improving the outcome?
The perception of technology
At the risk of stereotyping, business decision makers see technology and IT as providing a very specific function. They are service providers to the business, and if a project is to be undertaken that doesn’t need that service, then there is no need for IT to be involved in the project.
The flaw in that argument as I see it is that it requires the business to determine whether there is a technology element to a project before the IT team is involved, and that isn’t always the best approach. That’s not meant to imply that there can’t be a technology free solution, but can there not also be another solution that does involve an element of technology that may better