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June 10, 2026 | Live Webinar
Assessing Your IT Governance Maturity Level
Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.
Many small- to medium-sized organizations reach the point in their growth when the need for a more mature and well-governed IT organization becomes painfully apparent. As transaction velocity, volume and complexity grow, the traditional five- to seven-person “small shop” approach to IT begins to falter. Projects begin to slip, communications deteriorate, outages go up and service levels decline to a point where IT becomes a barrier to growth.
Like a frog in a pot of water heating to a boil, the erosion often goes unnoticed until you reach crisis levels. What’s needed, as part of the annual business planning process, is an assessment of what the organization expects from IT and an assessment of the IT group’s ability to meet those needs. In short, a way to determine the IT Governance Maturity Level (maturity) needed to support the organization over the coming 18 to 36 months. By making the assessment process part of the normal business planning routine, organizations can avoid unpleasant surprises and knee-jerk reactions brought on by an IT capability that is no longer keeping pace with the company’s strategies, objectives and growth.
Performing an assessment that yields meaningful and measurable results does not have to be difficult or complex; nor does it need to be labor intensive. The key is to create a set of maturity assessment criteria …
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