Governance Credibility by Design
Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.
Imagine a governance system without credibility. The processes created to realize optimal business results through participative decision-making are not truly supported by the workers, stakeholder group managers or organizational leaders. How effective would the most well-designed processes in that organization be? Not very.
Wayne is with the PMO office and is excited about his team taking the initiative to improve governance. He has done a tremendous amount of research and has convinced the CIO that using a more formal approach to ITIL is his company’s best alternative. Wayne understands “formal” to mean that his company will be consistent and committed this time. And he really means it!
He has led an internal IT group to design process upgrade across all functions, even finance and accounting. His team has created overview slides of the processes and he is ready to go on his road show to the rest of his company.
Credibility and Early Involvement
Wayne believes that this early communication will be the start of a fairly easy deployment. He has the participation of every group within IT, so his processes will have tremendous gravitas within the rest of his company. Wayne knows the importance of having all those affected by the new governance system accept it so that they will use it.
As Wayne conducts his roll-out …
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"Education is the ability to listen to almost anything without losing your temper." - Robert Frost |
