Project Management

Epitaphs and Projects

Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.

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You’ve just finished a grueling project, so why on earth would you want to revisit it and all its problems?
 
That’s just what happens when you do a project post-mortem. Bury it. Rest in Peace. This is what many of us are looking forward to--dusting our hands off, trying to forget the mayhem and getting ready for the next endeavor. Ideally, things finished nicely with the last project and you had a quick little bon voyage party to wish it well on its journey. While there is cause for prompt celebration when it comes to the completion of a project, there just as quickly needs to be an opportunity to perform its last rites.
 
Not every project team member can have a full and accurate picture of all the goings-on within a project--not even the project manager. Performing a forensic examination at the end of a project needs to be part of your project plan in order to build a guide of practical experience for future endeavors (i.e., lessons learned), reduce inefficiencies and improve operations even further. It also needs to be a constructive roundtable of parties providing helpful input, not just another gripe/finger-pointing session.
 
Making It Happen
Before a project even ends, teammates need to know that they are going to be held responsible for having material ready for the post-mortem discussion. Prepare and circulate a number of specific …

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