Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.
As he plans his project for developing the next system release, project manager Paul is suffering from close scrutiny by business stakeholders…again! The situation continues from the missteps with stakeholders in the previous project. Not his missteps, mind you, but those of his workforce.
For example, during design activities in the previous release, the team lead for the business analysts did not win good evaluations. The same team lead that could always rally the BAs to submit the final designs on time to the developers was chronically unprepared in status meetings with the business representatives. The reps ended up thinking that their input was not really respected.
Similarly, Paul was surprised at the business representatives’ negative reactions to certain intermediate deliverables. He did not check the documents in advance, but they were rejected for a variety of reasons. The reps obviously felt the project was being bungled, and they reported concerns to IT higher-ups. Paul was monitored so closely he expected to see a shadowy trench-coated figure outside his window (if he had a window). If he gets any more leaders on his back this time, the safety department is going to require he put up a guardrail.
Prepare for Trust-Building
It might not always be clear what business stakeholders want from one day to the next, but an