It’s hard enough to track all the incremental tasks that go along with even a modest project, so what do you do when those tasks start to number in the tens of thousands? One environmental consultancy was forced to find out in a hurry while trying to land a major client.
Sovereign Consulting was in the thick of competition to win a contract with Shell Oil to manage their environmental remediation and compliance throughout the Northeast. As part of the contract to manage 600 different Shell environmental sites, it was mandatory for Sovereign — along with five other consultants to be hired — to have a sophisticated system to track compliance. And to further ratchet up the pressure, Shell had just gone from 120 consultants to a consolidated six, so they'd have plenty of potential hires to chose from.
Sovereign's in-house method was grounded in Excel spreadsheets and while there were many filters in place, the approach lacked standardization and advanced collaboration tools.
"There was really no task management capability," says Mike Renzulli, program director at Sovereign, which specializes in environmental services for public and private sectors across 20 states, offering everything from site investigations to brownfields redevelopment. "It wasn't systematic at all."