Making More of Metrics

Wayne Turk - February 25, 2010

Stakeholder Management ProjectsAtWork

How do you know how your project is doing? Metrics are going to be part of the answer. Here’s a review of some commonly used metrics … what they can measure … how to choose the right ones for your project … why a simplified dashboard can help … and pitfalls to avoid.

So how do you determine how your project is doing, and what can you help you explain it to others? How do you show sponsors and stakeholders that the project is on track and you have everything under control? Or, on the other hand, how do you properly alert them that there are problems and you need help? The answer is metrics. It’s a simple answer, perhaps, but metrics can be a challenging process.

We all know what metrics are. Or do we? One definition says, “Metrics are a system of parameters or ways of quantitative and periodic assessment of a process that is to be measured, along with the procedures to carry out such measurement and the procedures for the interpretation of the assessment in the light of previous or comparable assessments. Metrics are usually specialized by the subject area, in which case they are valid only within a certain domain and cannot be directly benchmarked or interpreted outside it.” Whew! That sounds way too complicated.

Let’s try a simpler definition. Metrics are a concrete way of defining what a project will …

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Making More of Metrics

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