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Activating Workers to Support Effective Governance
Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.
Don’t blame workers for not being excited about governance. It is difficult in a practical sense for them to “feel” the importance of being non-compliant with regulatory or company policies the same way as leaders do. Workers often function under the assumption that someone else has been given the responsibility for business controls or regulatory compliance, because there is often little evidence to the contrary. They cannot visualize just how they will suffer the consequences of ignoring or bypassing governance policies and procedures.
But workers understand that they are responsible for what is in their project job description or role definition. The key to getting workers to be participants in IT governance is to connect said governance to their common project job duties. Of course, the minute you mention “governance,” the eyes of most project workers tend to role up into their heads as the snoring begins. Avoid this reaction by reframing “governance” in terms of “risk,” then connect risks to project job duties.
The time to do this is during project activation, as project duties are being communicated.
Activation Tactics for Improved Governance
Here are some ideas that will help the project workforce feel more responsible for governance in your project.
Here are some ideas that will help the project workforce feel more responsible for governance in your project.
1. During Activation phase training, explain that workers are…
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"He who asks is a fool for five minutes, but he who does not ask remains a fool forever." - Chinese Proverb |