Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Attack of the Killer Smartphones!
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
The debate has going on for a long while. The time is coming, but not just yet. As many of us have experienced, there are powerful cell phones are out there with lots of great features, but they just don’t pack the punch to replace conventional computers.
Admittedly, the gap is getting smaller. The physical aspects of cell phones are dramatically improving and so are the applications that we install on them. Our standards of what we will consider our everyday computing devices are changing too. Just recently, Gartner Research wrote that it foresees in the next three years that PCs will no longer be the primary means through which we access the Web. Instead, they believe that by the year 2013, “the combined installed base of smartphones and browser-equipped enhanced phones will exceed 1.82 billion units and will be greater than the installed base for PCs thereafter.”
Changes…Now and Later
Websites owners are seeing the value as well and have demonstrated a strong regard for developing “phone friendly” representations of their sites. This has meant a hefty increase in the number of websites and Web-based applications that accommodate the smaller screen format of mobile equipment, lest they lose out and discover too late that phone-access driven individuals will seek other places to do business if they cannot see and click the content …
Websites owners are seeing the value as well and have demonstrated a strong regard for developing “phone friendly” representations of their sites. This has meant a hefty increase in the number of websites and Web-based applications that accommodate the smaller screen format of mobile equipment, lest they lose out and discover too late that phone-access driven individuals will seek other places to do business if they cannot see and click the content …
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