The Whole Nine Yards

Tom's latest eBook has been released on Amazon: "The 7 Myths of IT Integrations". Tom is also a Program Director for a large Midwest corporation and has been an adjunct faculty member at Walsh College. He has managed global web initiatives, data center moves and large multi-million dollar programs.

  Communications Management   Knowledge Management   Lessons Learned   Talent Management  

“I don’t think my team’s all on the same page,” Perry admitted. Just the week before, he held a project team meeting that announced a large change in the project direction. “I don’t get it. This week, it’s like they didn’t even hear me,” he said. “It seems the team showed up to the meeting, nodded their heads and then left the room and immediately went off in 27 completely different directions.”

“Have you ever heard the saying ‘you have to go the whole nine yards?’” I asked.

“What’s that?” Perry asked. “Another football cliché?”

Communication is difficult because you don’t always get the feedback you need to let you know how well the message is being received. Too often we say something and assume it was understood just as we meant it. The problem is that the message has to go through that unpredictable variant known as “people”.

Are You Really Listening?
Think about your own experiences. Have you ever been listening to a speaker and at the same time been thinking about other things you should be doing right at that moment? We are constantly thinking about what we need to be doing on the way home and about finding a fourth for golf on Saturday. We all have a problem in that our brains work much faster than the …

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