Resource Management Benefits Gap Analysis
This preview of the results of a global study on IT resource and capacity management processes and maturity levels focuses on the gap between current benefits that many organizations are achieving and where they hope to go.
Instantis is winding down the data collection phase of its global study on IT resource and capacity management processes and maturity levels. In this article I share and preview survey results related to IT resource management benefits. Specifically, I will take a look at current (realized) benefits of resource management practices and processes, as well as desired and achievable benefits. By overlaying current benefits with targeted future benefits, we can identify the gaps between where the majority of organizations are today with their IT resource management initiatives, and where they hope to go.
As discussed below, the largest gap relates to the ability of the resource management process to positively impact project outcomes.
To understand current benefits, the following question and choices were provided.
- Which business benefits, if any, does your current resource and capacity management process deliver (check all that apply)?
- Given your organizational context, what are the 3 most desirable and achievable business benefits that your ideal resource and capacity management process would deliver (check up to 3)?
523
Please log in or sign up below to read the rest of the article.
|
"I'd rather be a failure at something I love than a success at something I hate." - George Burns |




