Managing Organizational Knowledge

  Knowledge Management   Lessons Learned   ProjectsAtWork  

An experienced-based book on managing organizational knowledge outlines the fundamentals and evolution of the discipline, and presents strategies, tools and templates to create an effective knowledge management environment. Ultimately, the book is a “call for action” to manage a valuable organizational asset before it is too late.

Organizational knowledge management can support continuity, consistency, legal compliance, standards, improved quality and deeper understanding through “lessons learned,” which capture organizational experience, helping to reap benefits and avoid or quickly resolve recurring issues. 

But as boomers retire, organizations downsize, and employees move on within and outside the enterprise, vital knowledge is at risk. Globalization, technology and business complexity raise the value of that asset.

What are you truly doing to manage your organizational knowledge? Have you identified how and what should be captured? How do you maintain that knowledge? How do you transfer that knowledge? How do you measure success and react to failures?

In Managing Organizational Knowledge — 3rd Generation Knowledge Management and Beyond, author and consultant Charles Tryon says “Hope isn’t much of a strategy.”

This book is not a scholarly work in the sense that there are no citations, bibliography or formal primary …

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