Project Management

Scenarios and Storyboards

Roman Pichler

Roman is a leading agile and lean product management expert. He trains and coaches product owners and product managers, and he helps companies create effective product management organizations. Roman is the author of Agile Product Management with Scrum.

Scenarios and storyboards are great tools to describe how users interact with a product. They also complement user stories by helping to explore risk, discover new user stories, and capture the relationship between stories. Here is a primer on what these tools are, and how they can be used in an agile context.

User stories are great at capturing product functionality. But they are less suited to describe the user interaction in more detail. This is where scenarios and storyboards come into play — both are great tools to describe the interaction steps.

Let’s start with an example: when we started to work on the re-launch of our website, I wrote the following scenario:

  1. It’s Tuesday morning, and Mary is working on her computer. She wants to book Roger Smith on a public Certified Scrum Product Owner course taught by Roman.
  2. Mary visits romanpichler.com and chooses a public CSPO class.
  3. She enters the participant information including first name, last name, email address, special dietary requirements.
  4. She then chooses a payment option and enters the payment details.
  5. Mary accepts the terms and conditions, and confirms the booking.
  6. Mary sees that her booking has been successful. After a short while, Roger receives an email confirmation with the booking details.

The scenario above describes the steps Mary has to take …


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