Insourcing vs. Outsourcing

Kenneth has 14 years of healthcare experience in government and private industry. Over eight years of experience managing healthcare IT projects, operations, contracts, and personnel. His work experience includes project management, contracts and procurements, data analysis, claims adjudication, business writing, and business process modeling. Kenneth was certified in 2006 as a Project Management Professional.

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Topics: Outsourcing, Procurement Management, Risk Management, Schedule Management, Scheduling, Talent Management

In this corner, dressed in worker blue and representing employees sitting in their cube farms all over the world, the unsung hero of the working world—insourcing! And in the other corner, the scrappy boxer dressed in sales black looking desperately for work and willing to work the long hours to get it—outsourcing!

While chief executive officers and program managers look on, these two boxers will slug it out to determine who will be on the project team: in-house workers with corporate knowledge that belong to the organization, or hired guns willing to bid a low price while hoping for additional contracts down the road. Only time will tell who the better boxer is, but while we wait for the starting bell, let us review the statistics and the long, bumpy road that has brought us to this fight tonight.

The Trainers: Hired Guns vs. Long-Term Relationships
First, let’s examine the trainers that have worked hard to bring these fighters to the ring tonight. On the insourcing side, you have managers that have been imbedded in the organization and have hired the workforce that keeps the lights on in the building. They might not get big signing bonuses, but they are dedicated and they understand the ins and outs of the working environment. The managers of these workers have worked hard to train the workforce and pass down corporate knowledge so that the …

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