How Does a Certification Help Your Company?

Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.

  Career Development   Strategy  

To keep skills fresh and ready for the next challenge around the corner, it’s important for project teams to have the proper training and experience. In some circumstances, this education comes with the additional perk of being able to gain a form of certification. Being certified authenticates our individual abilities and adds some nice credentials to our online profiles and resumes, as well as to our collaborative groups. But what about those certifications that are granted on the organizational level?

In a similar fashion, certifications for business enterprises demonstrate to others that the values they purport to own have been tested and verified up by an outside agency that itself has established the strength of its values. For those of us in the technology sector, that usually means that we adhere to specific guidelines and principles on how we send, receive and store data--and that we follow the rules regarding standards for physical and procedural operations. Additionally, it can mean that for a certain type of industry we are part of, we have practices that we are required to employ and are recognized by peer organizations and administrative powers that use our particular products and services.

An example of one of the holy grails of certification is the packaged set established by the International Organization for Standardization (ISO). Noted in …

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