Project Management

PMO Business Planning

Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.

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I guess that I should start this article by asking the most basic question--do you have a business plan for your PMO? If you answered “no”, don’t worry (too much)--you aren’t alone. Many organizations (perhaps most) don’t see the PMO as a department that needs to have a business plan, instead relying on it to oversee its project and/or project management-related activities with a vague goal of “delivering improvements”.

For many organizations, that’s historic--the PMO was created from a need to consolidate project reporting and to standardize the organization’s project management approach, so it was never envisaged as a business department, rather, it was an “overlay” function for project management. Over the last few years, the idea of a PMO as a more business-focused function has grown and become much more widely accepted. But if your PMO wasn’t created in that way, it often finds itself ill equipped to perform that role--and hence no business plan.

Obviously there are many different PMO models, and an organization might have not only multiple PMOs, it might have multiple types of PMO--a center of excellence type; line-of-business PMOs looking after departmental projects; a PMO with accountability for the strategic portfolio, etc. All of these PMOs should have their own business plan, and there…


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