Project Management

Game On: Video Games Bring Project Management To life

Robert Castel

To view video games as possessing only entertainment value is short-sighted and without merit.

Today’s massively multiplayer online role-playing games (MMORPGs) impart social and innovative learning techniques for individuals and groups on a global scale— and to project management’s benefit.

Games, particularly MMORPGs, teach players a plethora of emotional intelligence (EI) competencies, such as self-confidence, empathy, trustworthiness and communication.

Games are not about avoiding reality—they are about experiencing reality in a way that is naturally exploitative at many levels. A project team could very well engage themselves in a game, thereby increasing the EI of the entire team and its chances of project success. If EI is important to project management, then games represent an exciting and practical way for project teams to realize their collective social skills.

For example, in “World of Warcraft” (WoW), the world’s largest MMORPG, players around the world assume the roles of heroic fantasy characters completing quests.

WoW’s collaborative wiki—an environment of ideas, exploration, and knowledge accumulation and sharing—is second only to Wikipedia in size and is completely user- or player-generated. WoW’s wiki, like all wikis, is an online learning post where iterative discussions…


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