Change Agent: Bob Kerner, New York Stock Exchange Euronext

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Topics: Agile, Stakeholder Management, PM Network

Processing 3 billion transactions per day in an extraordinarily volatile sector, New York Stock Exchange (NYSE) Euronext would seem like an obvious candidate for agile.

“In this business, things change so quickly. Agile can deliver that speed and flexibility,” says Bob Kerner, senior vice president and chief digital officer at the global financial markets operator.

So when he started his position three years ago, he made agile methodologies the centerpiece of a plan to increase transparency and get the organization’s IT projects on track.

Not everyone was convinced, however.

“When I first said I was going to do agile, that was unsettling for a lot of people,” says Mr. Kerner. “Some people are uncomfortable with that level of transparency and are hesitant to change.”

Backed by a few high-profile successes, he’s starting to prove them wrong.

What business value does agile bring to NYSE Euronext?

One of the greatest benefits of agile is that we give the business units the freedom to change their minds. They know that when they give us their requirements, they have to give us two weeks to deliver a sprint. Then during the review of that sprint, if the business unit decides it wants something else, that’s fine. It doesn’t inject chaos into our process.

Were people scared of shifting to …

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