Building Your Project through Benefits Management

Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.

  Benefits Realization   Program Management  

The projects that you oversee at your organization are the essential building blocks that keep it running as well as move it forward. However, in the project lifecycle of creation, maturity and deployment, there can also be an evolution in the needs of the project as well as moments of the potential scope creep.

Through the efforts of benefits management, projects are kept accountable to the needs they are designed to support. Without the persistent review of a project to keep it focused on its original goal, there may be circumstances where what was delivered is a far cry from what was expected.

While long-term projects are notorious for straying in different directions over time (some with good intentions, such as keeping up with changes in technology or industry), short-term projects can also take a different path despite the fact that they may seem less likely to produce a variance of expectations. The end result is what you ultimately need to consider--and if changes along the way need to occur, then it needs to be determined just how much change will be permitted before the benefits of the project are no longer identifiable.

Beneficial to Whom?
Making sure that your project deliverables provide the value that they are designed to produce since the project inception is the key to the processes of benefits management. The desire to take on more challenges--…

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