Keys to Knowledge Transfer

  Knowledge Management   Lessons Learned   ProjectsAtWork  

New research from Project Management Institute outlines five steps for building an effective knowledge transfer program, from identifying to assessing. In addition, an organization’s culture, leadership and people must “buy in” and support the effort.

The 2015 Pulse of the Profession In-depth Report: Capturing the Value of Project Management Through Knowledge Transfer, released by Project Management Institute (PMI), finds that when organizations value knowledge transfer and implement good practices to support it, they improve project outcomes substantially. According to the report, organizations that are most effective at knowledge transfer improve project outcomes by nearly 35 percent. These organizations are also nearly three times as likely to have a formal knowledge transfer program.

Recognizing the importance of knowledge — how it is acquired, used and shared — is key to project and program success. Knowledge transfer as a theory has meaning, value and relevance for organizations, but its actual implementation and uptake in an organization can pose challenges, especially if no true results-oriented process is in place. When organizations fall short of a comprehensive knowledge transfer effort, the reasons are many but often relate to cultural issues: Many respondents point to the fact that their organizations have higher priorities (52 percent) and …

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