From Negativity to Innovation: Tapping into Employee Criticism

Debasis is a project management consultant in Abu Dhabi, United Arab Emirates.

 

In the competitive world today, organizations have to keep running to stay in place. Competition demands that only a few types of organizations survive. Broadly, these are:

• Innovators – high intellectual investment, high capital investment, high risk appetite
• Immediate and Close Followers (cheaper alternative offerings) – medium intellectual investment, medium capital investment, low risk appetite
• Monopolists (a dying breed, as very few markets permit monopolies) – low intellectual investment, medium capital investment, low risk appetite
• Legal/ Mandatory – survive because of their need
• Niche players – high intellectual investment, medium capital investment, high risk appetite

While it is easy to be a follower, that position does not guarantee a leadership position. Moreover, copyright rules (where applied) do not allow direct rip-offs. This means every organization has to differentiate, to attract the buyers and align the market toward them or their products. And that leads to the need for innovation. With buying power increasing across the world, consumers are demanding ever better products and services at similar price points--but with different and (preferably) advanced features.

Innovation appears in the manifest of most organizations, today--at least those who want to make a difference and believe …

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