The Value-Centric PMO

Tushar is an experienced product management and marketing professional and the VP of Marketing for Innotas.

  PMO   Stakeholder Management   Strategy   ProjectsAtWork  

Many PMOs focus on measuring activities and tracking on-time, on-budget delivery of projects. That’s not enough. Ensuring value through business and strategic impact should be their top priority, and that requires a focus on outcomes. Here are three steps for employing a value-centric approach.

PMOs, IT leaders and CIOs are commonly measured on their teams’ ability to complete projects and programs on-time and on-budget. This is not enough. In today’s world, PMOs must have a seat at the business strategy table, so we must look beyond our traditional metrics and challenge ourselves to ensure we are providing business value.

There is a fundamental gap between the business and technology groups in most organizations, specifically when it comes to IT-focused PMOs. In a recent survey by Forrester Research, 53 percent of technology decision makers believe IT is accelerating business success; however, only 31 percent of business decision-makers believe IT is accelerating the business. Gartner also found similar results; its survey shows that only 38 percent of PMOs measure projects to ensure value is delivered.

Adding value should be the top priority of any PMO organization. Here are three ways organizations can close the gap.

#1 Have the Conversation

We all know you cannot manage what you do not measure. Start by asking yourself where IT and the PMO …

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