Measuring Benefits

Kenneth has 14 years of healthcare experience in government and private industry. Over eight years of experience managing healthcare IT projects, operations, contracts, and personnel. His work experience includes project management, contracts and procurements, data analysis, claims adjudication, business writing, and business process modeling. Kenneth was certified in 2006 as a Project Management Professional.

  Benefits Realization  

Benefits are important. If there were no benefits, then there would be no project (or at the very least, no funding for the project). During the initial stages of the project, the benefits should be identified and discussed in order to get approval and funding for the project.

The project team should also be measuring the benefits throughout the project in order to keep the stakeholders and the management team appraised of the progress of the project and, most importantly, how the project is going to provide a positive impact to the overall organization through the benefits that will be realized by the end result of the project.

Project Charter
The project charter is one of the first deliverables that should document the benefits of the project. In the charter, the vision of what the project will provide the organization or the customer is stated, and part of that vision would be the benefits that will be realized by the final product. These benefits could come from an improved system or better processes, or even a new organization to better respond to customer’s requests.

The charter should lay out at a high level how the project will create a positive impact once it is complete. The project charter will identify the benefits and be the first step in the roadmap to measure those benefits throughout the project lifecycle. At the end of the project, the charter …

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